Communication tips for verbal interviews
Basics to structure the conversation
- Take time and think first once the question is asked
- Underline the keywords in the question
- Ask clarifications on the underlined keywords
- Create a high-level structure/tree based on the framework that you intend to use
- Go broad and then go deep
- Your details should showcase that you’re thinking of every possible scenario even though it might seem minor
Keep in mind for all interviews
- Address the interviewer by their first name in certain cases (can be used to get back attention and creates a personal connection)
- Let me know if that sounds ok, Mark?
- Always give anecdotes from your life to backup certain claims. This also puts you in the user shoes first hand.
- Try to create a personal connection with the interviewer by asking questions about themselves as well while they give an introduction or later post the interview
- Don’t be dull! Be intersting, happy and the authentic you.
- If you are stuck:
- Breathe
- Be honest and ask for specific guidance - I am thinking about xyz in this direction. Do you think this looks good to proceed with?
Frameworks
- Passive and active checkins - have a right mix. Get this in every 2-3 mins but don’t overdo.
- Passive - I am now going to move on point-2 unless you have anything else you have to add or you want to redirect me? I’ll move on point-2
- Active - I have just spoken about this and I am going to cover xyz in my next part. Does that sound ok?
- Triangle method - Have a structure and outline it in the beginning. Have 3 points.
- Always mention tradeoffs/risks and how you would mitigate them. This emphasises that you are thinking holistically. Example: While building a feature that collects a lot of user data, talk about how you would respect the data privacy of users and how you would lay a great emphasis on ensuring security and that it’s not traded to other companies. Maybe to mitigate risk you’ll have a standby statement from the PR team.
- Broad then deep - tweak the framework according to the question. Example - What google product will be most successful in 10 years?
- Mention valuable candidates
- Youtube
- Android
- Photos
- News
- Search
- Give context - Talk more about the growth potential of each individually
- Pick and articulate why - Radically successful will be xyz in my opinion and Why? Based on competition - search is dominant and is google backbone. No current formidable competition for search.
- Mention valuable candidates